No phone number for customer service. I hope you like email!

Here is how they're willing to treat customers over SIX DOLLARS in parts...

Ordered some parts that didn't fit, was told they were for NA cars and I that I ordered the wrong parts. Except that my original email included a screenshot of the invoice for part numbers...and included "2006 SAAB 92-X H4 Turbocharged" in the grab.

Got a "sorry for your luck, order the right parts, ship the old ones back at your expense if you want a refund, and MAYBE we'll issue one in a few days...for the parts only."

Replied pointing out their mistake and articulating (best I could) my disappointment. Six days, no response. One last try this morning before I start spending more of my money at my local shop. Best part? MAYBE six dollars worth of wheel seals. Less than that for them. Cost me 35 at the local shop, but at least they worked with me to get the right parts. They had the same seals as RockAuto with the same application mistake. But didn't imply I'm an idiot.

Wish me luck.