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Thread: Website errors - timeouts

  1. #1
    Papa's Avatar
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    Website errors - timeouts

    Is anyone else seeing intermittent website service issues over the past week or so? I keep getting timeouts from the host server. It seems to come and go, but is happening more frequently. I've informed Dave H., but just curious if anyone else is seeing the same.

    There are 10 types of people in this world;
    those who understand binary and those who don't.

    My Build Thread: http://thefactoryfiveforum.com/showt...ter-Build-9754

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  3. #2
    PLATNUM Supporting Member
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    Ditto I am getting the same. Goes away as fast as it comes.

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  5. #3
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    I've experienced this as well, especially over the past 2 days.
    MK4 Complete Kit #9673 | Ordered: 08/07/2019 | Pickup: 08/24/2019
    Gen 2 Coyote, TKO600, IRS, Power Steering, 18" Halibrands, Kirkey Vintage Race Seats, Gas-N Headers and Pipes
    Build Thread: https://thefactoryfiveforum.com/show...IRS-Build-9673

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  7. #4
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    Yes. Constantly! I thought it was my gear. Dang.

  8. #5

    Steve >> aka: GoDadGo
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    Slow response times and time outs, but no errors.
    I just thought it was my Swamp Land Spectrum Internet screwing up again.

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  10. #6
    Senior Member KDubU's Avatar
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    Yes and yes. Better now and am sure David is working on it.
    Kyle

    Complete Kit pickup 09/05/2015, 351w, QF680, 3.55, 3-Link, 15" Halibrands with MT's, Painted Viking blue with Wimbledon white stripes on 03/15/2017.

  11. #7
    Senior Member FF33rod's Avatar
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    Ran into it a couple of times today again, as you started occuring since earlier in the week sometime....
    Gen 1 '33 Hot Rod #1104
    347 with Holley Sniper & Hyperspark, TKO600, hydraulic clutch, IRS, Foose 18" Wheels, 245 & 315 BF Goodrich G-Force Rival S tires, DRL, power windows, roadster & hard top, Digital Guard Dog keyless Ignition

  12. #8

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    Yup, me too - including right now... Thought it was just my laptop, but apparently not. Keith

  13. #9
    Senior Member edwardb's Avatar
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    I've been experiencing it too for the past week or two. Also reported it.
    Build 1: Mk3 Roadster #5125. Sold 11/08/2014.
    Build 2: Mk4 Roadster #7750. Sold 04/10/2017. #7750 Build Thread
    Build 3: Mk4 Roadster 20th Anniversary #8674. 03 of 20. 2015 crate Coyote, 2015 IRS. Legal 04/18/2017. #8674 Build Thread and Video
    Build 4: Gen 3 Type 65 Coupe #59. Gen 3 crate Coyote. Delivered 12/2/2017. #59 Coupe Build Thread

  14. #10
    Administrator David Hodgkins's Avatar
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    Thanks for the reporting guys. My first request was basically shut down since the hosting service hit the site without error. I've re-submitted a new ticket with this thread as evidence. Hopefully we'll have this taken care of shortly.


    FFR 5369 Pin Drive, IRS, Trigos, Torsen, Wilwoods, FMS BOSS 302 "B" cam , Mass-flo. CA SB100 (SPCN) Registered
    Delivered 4/23/06. "Finished" 4/2012 (still not done!)


  15. #11
    Member fletch's Avatar
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    Quote Originally Posted by David Hodgkins View Post
    Thanks for the reporting guys. My first request was basically shut down since the hosting service hit the site without error. I've re-submitted a new ticket with this thread as evidence. Hopefully we'll have this taken care of shortly.

    If it matters, I had all sorts of trouble last week also.

  16. #12
    Senior Member edwardb's Avatar
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    Well as of this afternoon, almost unusable.
    Build 1: Mk3 Roadster #5125. Sold 11/08/2014.
    Build 2: Mk4 Roadster #7750. Sold 04/10/2017. #7750 Build Thread
    Build 3: Mk4 Roadster 20th Anniversary #8674. 03 of 20. 2015 crate Coyote, 2015 IRS. Legal 04/18/2017. #8674 Build Thread and Video
    Build 4: Gen 3 Type 65 Coupe #59. Gen 3 crate Coyote. Delivered 12/2/2017. #59 Coupe Build Thread

  17. #13
    Papa's Avatar
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    I'm getting all kinds of different errors now. Seemed better earlier today than yesterday, but really flaky now.
    There are 10 types of people in this world;
    those who understand binary and those who don't.

    My Build Thread: http://thefactoryfiveforum.com/showt...ter-Build-9754

  18. #14
    Administrator David Hodgkins's Avatar
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    The recent errors (within the past few hours) were probably related to the work being done on the server.

    Please report new errors going forward, or a distinct lack of them.


    FFR 5369 Pin Drive, IRS, Trigos, Torsen, Wilwoods, FMS BOSS 302 "B" cam , Mass-flo. CA SB100 (SPCN) Registered
    Delivered 4/23/06. "Finished" 4/2012 (still not done!)


  19. #15
    Administrator David Hodgkins's Avatar
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    The recent errors (within the past few hours) were probably related to the work being done on the server.

    Please report new errors going forward, or a distinct lack of them.

    FFR 5369 Pin Drive, IRS, Trigos, Torsen, Wilwoods, FMS BOSS 302 "B" cam , Mass-flo. CA SB100 (SPCN) Registered
    Delivered 4/23/06. "Finished" 4/2012 (still not done!)


  20. #16
    Administrator David Hodgkins's Avatar
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    test

    FFR 5369 Pin Drive, IRS, Trigos, Torsen, Wilwoods, FMS BOSS 302 "B" cam , Mass-flo. CA SB100 (SPCN) Registered
    Delivered 4/23/06. "Finished" 4/2012 (still not done!)


  21. #17
    Senior Member GTBradley's Avatar
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    Database error
    The Factory Five Forums database has encountered a problem.

    Please try the following:
    • Load the page again by clicking the Refresh button in your web browser.
    • Open the thefactoryfiveforum.com home page, then try to open another page.
    • Click the Back button to try another link.
    The thefactoryfiveforum.com forum technical staff have been notified of the error, though you may contact them if the problem persists.
    We apologise for any inconvenience.
    MK IV Coyote Roadster
    "Life ought to be a struggle of desire toward adventures whose nobility will fertilize the soul."
    Rebecca West
    Build thread: https://thefactoryfiveforum.com/show...TKO600-and-IRS

  22. #18
    Senior Member GTBradley's Avatar
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    I'm getting that on some things, but obviously not all.
    MK IV Coyote Roadster
    "Life ought to be a struggle of desire toward adventures whose nobility will fertilize the soul."
    Rebecca West
    Build thread: https://thefactoryfiveforum.com/show...TKO600-and-IRS

  23. #19
    Administrator David Hodgkins's Avatar
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    Database error reported...

    FFR 5369 Pin Drive, IRS, Trigos, Torsen, Wilwoods, FMS BOSS 302 "B" cam , Mass-flo. CA SB100 (SPCN) Registered
    Delivered 4/23/06. "Finished" 4/2012 (still not done!)


  24. #20
    Administrator David Hodgkins's Avatar
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    Cannot edit a post...

    FFR 5369 Pin Drive, IRS, Trigos, Torsen, Wilwoods, FMS BOSS 302 "B" cam , Mass-flo. CA SB100 (SPCN) Registered
    Delivered 4/23/06. "Finished" 4/2012 (still not done!)


  25. #21
    Senior Member Jetfuel's Avatar
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    I've been getting the same data base error
    This afternoon to my surprise I got "your account has been suspended " contact web host....I did...and now everything seems normal again...I'm back....fingers crossed

    Jet

  26. #22
    Senior Member delta0014's Avatar
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    I got the same message. I Didn’t do anything, just started working again.
    25th Roadster #12 of 25
    Gen 3 Coyote
    TKO 600 mid-shift

    BUILD

  27. #23
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    I think we’re back and running, right?

  28. #24
    Papa's Avatar
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    It was a rough day that progressively got worse with a couple of new errors:





    Then, I thought I ticked Dave off:



    Thankfully, once I got home from work it has been working perfectly with no signs of any issues. Thanks, Dave for getting us back up and running.

    Dave
    Last edited by Papa; 10-15-2019 at 01:20 PM.
    There are 10 types of people in this world;
    those who understand binary and those who don't.

    My Build Thread: http://thefactoryfiveforum.com/showt...ter-Build-9754

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  30. #25
    Administrator David Hodgkins's Avatar
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    That's what I get for spilling coffee on the UPS at the data center...





    KIDDING!!

    Looks like we're back up and running. I'll follow up with a forensic report if it's deemed worthy of report.


    FFR 5369 Pin Drive, IRS, Trigos, Torsen, Wilwoods, FMS BOSS 302 "B" cam , Mass-flo. CA SB100 (SPCN) Registered
    Delivered 4/23/06. "Finished" 4/2012 (still not done!)


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  32. #26

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    Sorry, still having problems at 2 AM PDT. Earlier today I got the famous "your account has been suspended " message. Tonight the site loads very slowly, after timing out twice. Keith

  33. #27
    Senior Member Jetfuel's Avatar
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    ...coffee???...really???

  34. #28
    Member Garage Guy's Avatar
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    yes I have been also having that happen

  35. #29
    Administrator David Hodgkins's Avatar
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    Additional errors reported...

    FFR 5369 Pin Drive, IRS, Trigos, Torsen, Wilwoods, FMS BOSS 302 "B" cam , Mass-flo. CA SB100 (SPCN) Registered
    Delivered 4/23/06. "Finished" 4/2012 (still not done!)


  36. #30
    Administrator David Hodgkins's Avatar
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    Guys, since I have people working on this, It's important to get accurate information.

    Is anyone getting errors TODAY (10/15)? If so, please describe the error (screenshots are best) precisely and whether you can reproduce the error consistently.

    Sorry for the disruption and thanks for helping to diagnose the issue,


    FFR 5369 Pin Drive, IRS, Trigos, Torsen, Wilwoods, FMS BOSS 302 "B" cam , Mass-flo. CA SB100 (SPCN) Registered
    Delivered 4/23/06. "Finished" 4/2012 (still not done!)


  37. #31
    Not a waxer Jeff Kleiner's Avatar
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    Couldn't get in at about 6AM eastern time but obviously can right now. Fingers crossed!

    Jeff

  38. #32
    Papa's Avatar
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    No issues for me at all today. I've been on the site several times since around 6am Mountain Time.
    There are 10 types of people in this world;
    those who understand binary and those who don't.

    My Build Thread: http://thefactoryfiveforum.com/showt...ter-Build-9754

  39. #33
    Papa's Avatar
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    I started seeing the 524 Timeout Errors again today starting around 4:40pm (Mountain time).



    There are 10 types of people in this world;
    those who understand binary and those who don't.

    My Build Thread: http://thefactoryfiveforum.com/showt...ter-Build-9754

  40. #34

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    Been on the site several times throughout today with no issues - here in SoCal... Keith

  41. #35
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  42. #36
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    I had a bunch of errors this morning prior to that last image’s date stamp.

  43. #37
    Papa's Avatar
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    I was seeing the 524 error quite a bit throughout the day yesterday beginning at around 6:30am mountain time.
    There are 10 types of people in this world;
    those who understand binary and those who don't.

    My Build Thread: http://thefactoryfiveforum.com/showt...ter-Build-9754

  44. #38
    Papa's Avatar
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    I haven't seen any errors on the website in several days now. I think it's fixed.
    There are 10 types of people in this world;
    those who understand binary and those who don't.

    My Build Thread: http://thefactoryfiveforum.com/showt...ter-Build-9754

  45. #39
    Senior Member Just puttering's Avatar
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    looks like 503's from about before 11 to after 12


    Edit: i should have said the 11 to 12 is the only time i tried to log on!
    Last edited by Just puttering; 11-27-2019 at 10:17 PM.
    Mk3.1 347 AFR 205cc Race Heads A9L EFI siemens deca 60lb injectors MSD 6AL ignition Vortech V-3 3 Link PS/PB

    I like to build cars ... Thats it. Carroll Shelby

  46. #40
    Papa's Avatar
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    503 errors all morning; about five hours now.
    There are 10 types of people in this world;
    those who understand binary and those who don't.

    My Build Thread: http://thefactoryfiveforum.com/showt...ter-Build-9754

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