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Thread: Finish line

  1. #1
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    Finish line

    I placed an order with Finish Line on January 18. I have not received my order. I have tried to communicate with them but have gotten no response. They did send a receipt and charged my account. Does anyone know if they are in business still or how I can get in touch with them. ?
    Thanks

  2. #2
    Not a waxer Jeff Kleiner's Avatar
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    If you do a quick search you'll see that this has been going on for years and is why he is no longer accepted as a vendor on this site and the reason why when you type in "Finish Line" as all one word (which is how the business name is configured) rather than two it is automatically censored out. Some orders get sent promptly, some take significant time and some are never fulfilled.

    Good luck.

    Jeff

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  4. #3
    Senior Member rich grsc's Avatar
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    Don't post about that s**t company here
    Mrk III, 331 stroker, Borla stack injection, T5, 3:55 IRS, Power steering and brakes. Kleiner body & paint

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  6. #4
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    I ordered some defrost vents and wiper bezels and wiper arms from them. I suspect they are acting as a middle man and ordering from somewhere else and dropshipping for some items. The same parts can be found elsewhere. One order arrived within a week but the other took a few weeks. It sounds hit or miss and if I had known better probably would have steered clear when I ordered.
    Mk4 Complete Kit 11037. Ordered 03/26/24 Delivered 05/29/24 Complete 1/7/25. Powdercoat, IRS, Gen 1 Coyote Donor, North Racecar AC

  7. #5
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    thanks. I will cancel my order.

  8. #6
    Not a waxer Jeff Kleiner's Avatar
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    Quote Originally Posted by Cleve View Post
    thanks. I will cancel my order.
    Let us know if you get a refund.

    Jeff

  9. #7
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    I ordered parts from Finish Line before I ordered my kit from FFR. I had read the horror stories of taking several months to get parts and wanted to make sure I had them when needed... I ordered the "AC" badges, 289 shifter, and shift knob. I ordered on a Sunday evening and had the parts in Virginia the following Thursday. I guess I got lucky...

  10. #8
    Senior Member MaxVmo's Avatar
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    I ordered sleeves and grommets last July. Still waiting. No response, no email, nothing.
    BUILD in progress:
    MKIV delivered Sept 2023 BPE 347 Tremec Five Speed
    First start https://m.youtube.com/watch?v=GHb0v2GtFk0

  11. #9
    Senior Member gbranham's Avatar
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    Quote Originally Posted by MaxVmo View Post
    I ordered sleeves and grommets last July. Still waiting. No response, no email, nothing.
    File it as a fraud claim with your bank. They'll credit you back, and then they'll deal with getting their money back.
    Built an early MkIII years ago, sold years ago. Back after 18 years to build a MkIV
    Build Thread Here Partners: Levy Racing, Summit Racing, LMR, Breeze, Forte's Parts, Speedhut, ReplicaParts
    MkIV Complete Kit Ordered 4/18/23, Delivered 7/11/23, Boss 427W, Edelbrock Pro Flo 4, TKX (.68 5th), IRS, Wilwood Brakes, 18" Halibrands, Toyo R888R Tires, Custom Speedhut Gauges

  12. #10
    Senior Member J R Jones's Avatar
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    For what it is worth I ordered ~$200 parts from Finish Line last Sunday. I used a gift certificate and Pay Pal. With USPS shipping I had the (5) parts by Thursday 27FEB. Taylor Holmes did the deal.
    That is better service than I get from other part suppliers.
    jim

  13. #11
    Senior Member Bill Elliott's Avatar
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    Quote Originally Posted by J R Jones View Post
    For what it is worth I ordered ~$200 parts from Finish Line last Sunday. I used a gift certificate and Pay Pal. With USPS shipping I had the (5) parts by Thursday 27FEB. Taylor Holmes did the deal.
    That is better service than I get from other part suppliers.
    jim
    Consider yourself very very lucky.
    Delivery Date 6-24-23 Build thread Living the Dream
    SBF 427 564hp/576tq Holley Sniper with Hyperspark by Smeding Performance. Tremec TKX .68 OD. IRS . Wilwood 12.88 brakes. Wilwood EPB. First start 11-17-23. First go cart 11-20-23. Title Reg. 7-3-24.

  14. #12
    Senior Member Mike.Bray's Avatar
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    I've actually ordered a few times from them and each time including last month I got an email confirmation and the parts within a few days. I'm either very lucky or they just treat nice guys better than others IDK

    It's a shame as they have some neat Cobra stuff. My last purchase was a Carroll Shelby Motors license plate frame that looks great.
    My build thread https://thefactoryfiveforum.com/show...Roadster-Build

    Thread on Stainless Steel AN brake lines.

    Thread on fasteners and torque wrenches.

  15. #13
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    Wow, I don’t feel so bad about reporting them to my cc company now
    MKIV Roadster - Complete Kit - Delivery 10/12/23
    Build Thread

  16. #14
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    ********** is a one man show. Yes he can be slow but I've used him for years and will continue to use him as I've had no real problems. Surprised he's not returning calls though...

  17. #15

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    I too have had very good luck. Never did I not get an order. Terrible way to run a business though. In all my years of buying from him he has never answered a question or returned a phone call.
    Mike

  18. #16
    Senior Member ggunter's Avatar
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    There have been so many horror stories here about Finish Line. Seems like way more bad than good. I have placed two orders with them, and both were received in a reasonable amount of time. BUT... based on the stories I have read over time I would not use them again. I guess I was just lucky.
    FFR 9883 MKIV ,427 Windsor engine
    TKX 5 speed, Three Link 3.55 gears
    Power Steering, Leather Seats
    18" Wheels and Tires, Drop Trunk
    Fun Package

  19. #17
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    When I contacted him about canceling my order he said he had a serious computer problem and just got it up and running again and before the end of the day he sent me my order.

  20. #18
    Senior Member AC Bill's Avatar
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    It's sad that some have had such difficulty. It used to be a great place to deal with back when I built my roadster. When the owner (father) died, the family tried to run it on their own, but I think it soon overwhelmed them, as they had other full time jobs and were raising family's. Shame the new owner has wreaked havoc on what was a good reputation, mainly because of horrible communication with customers.

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